Sunday, September 30, 2012

1. How does the system calculate the stock available in the warehouse?
A. Instock + Ordered - Committed
B. Instock - Committed
C. Committed - Ordered
D. Committed + In stock - Ordered

Answer A.

At any point, it is possible for the system to determine the inventory level of an item in a warehouse or across warehouses. In determining this, the system adds the quantity in stock and ordered stock less committed stock.
In Stock + Ordered - Committed
The in stock is the actual stock quantity, the committed stock is the reserved stock as a result of committments made via sales order and reserved invoices. The ordered stock is the stocks that have orders placed on them via purchase orders or production orders. If the available stock for an item is negative, the value is displayed in red.


2. Which of the following document types can you create header and footer text for?
A. Business Partner master data
B. Sales Order
C. Item master Data
D. A/P Credit Memo

Answer: B, D

SAP Business One allows you to enter remarks and predefined text for marketing documents. You can't enter remarks for master data. To add header and footer text, choose Goto > Opening and Closing remark. Alternatively, right mouse click and choose opening and closing remark. Furthermore, you can insert predefined text. It is also possible to print out the header and footer remarks on a document.

3. It is possible to change the language settings of your SAP Business One application. True or False?

Answer: True

SAP Business One is flexible in that it allows you to change the language settings of your application. This can be done by accessing the following path
Administration > System Initialization > General Settings, Display Tab and then Language field

4. The system prevents automatic posting to sub ledger accounts when the active status of the posting period is set to "NO". True or False?

Answer: True
The purpose of the Active field is to allow or to block working with sales documents. If you set the field to "NO" (and the period is not locked), no sales documents can be created in SAP Business One during this period. This option can be used in order to block users from adding new sales documents after the posting period has ended. However, you will still be able to add purchasing documents, inventory transactions, manual journal entries.When the status is set to "YES" (and the period is not locked), you will be able to add all types of records: sales documents, purchasing documents, inventory transactions, manual journal entries, Master Data, and reconciliations.

5. How many concurrent same user access is possible on a SAP Business One company database?
A. 1
B. 2
C. 3
D. 4

Answer: B
It is possible to have only two concurrent user accesses on a company database.

6. On which side of an account is budget entered in SAP Business One?
A. Debit side
B. Credit side
C. Revenue side
D. Extra ordinary accounts

Answer A
In order to use the budgeting functionaliy of SAP Business One, it must first be activated under Administration > System Initialization > General Settings, Budget Tab and Check Budget Initialization field. Budget is entered on the debit side of an account. That is, the expense accounts, hence SAP Business One checks for debit budget.

7. You want to create a credit memo that is based on an invoice with installment. What are the options available for you for applying the credit memo amount to the installment.
A. Equally
B. First Installment
C. Last Installment
D. It is not possible to apply installment to credit memos

Answer: A, B, C
Installments are defined in the No of Installment field in the payment terms. Credit memos are used to reverse an invoice. It is possible to have installments defined for invoices. When creating credit memos for such invoices, the system allows you to distribute the credit memo amount equally, or assign the credit memo amount to the 1st installment, the 2nd and in that order. Also, you can assign the credit memo to the last installment, 2nd to the last and in that order.

8. Which of the following SAP Customer notes is termed priority 1?
A. SAP FAQNotes
B. SAP TopNotes
C. SAP HotNews
D. SAP HighNews 

Answer: C
SAP notes are solution to known problems. SAP HotNews are called high priority notes because they contain notes on how to resolve or avoid problems that can cause system shutdown or data loss. SAP TopNotes are component and sub component based solutions. SAP FAQNotes contains most frequently asked questions and answers. Collections of SAP notes are published as SAP HotNews and SAP TopNews. There's nothing like SAP HighNews.

9. The methodology that helps you operate SAP Business One on a long term basis is called
A. SAP Early Watch Alert
B. Operation Concept
C. Support Desk
D. Escalation Handling

Answer: B
SAP Business One has a number of support tools, each with its own function. The implementation and operation concept is a support tool that guides the implementation and management of the system, especially on a long term basis. The SAP Early Watch Alert collects system data, analyzes it and generate recommendation report. The support desk is another support tool that allows you create problem messages and send to SAP from within SAP Business One. Message escalation and project escalation are also support offerings that are handled by team of experts.

10. Alternative item row type can be defined for which document type?
A. Purchase Order
B. Sales Order
C. Goods Issue
D. Sales Quotation

Answer: D
It is possible to include the row type field in marketing documents. The possible row type definitions are Blank, Text (T), Sub total (£) and Alternative item (A). The alternative item row type applies to only sales quotation. When it used, the value is not considered in sum calculation.



=======================



July Certification Diet
by Kehinde Eseyin(Systems Support Officer) 


1. You are using special prices in SAP Business One and you observe blue rows in the special prices window. Blue rows shows that
A. The item rows are not in stock.
B. Special discount groups are the row items.
C. No special prices were defined for the item rows.
D. The item rows have validity/quantity based special prices defined for them.

Answer: D

There are business requirements in which you do not want special prices to depend directly on the business partners, but on the items and associated price lists. If a customer buys an item, and neither a special price nor a discount group has been defined for the customer or this item, the special prices for the price list applies. This is setup under Inventory > Price Lists > Hierarchies and Expansions. When the lines for special price are expanded, the special price is displayed in blue in the Hierarchies and Expansions window.

2. Commission can only be calculated for the following except

A. Sales Employee
B. Item group
C. Item
D. Customers

Answer: B
During system setup, under Administration > System Initialization > General Settings, BP Tab, you can define how commission is calculated. Commission can be awarded based on the sales employee, item or customer specified in the document. This setting influences where you can specify the sales commission percentage, but does not automatically calculate any commission transactions. This setting is not static; it can be changed at any time. Commission calculation cannot be defined for Item group.


3. You want to use the Pick and Pack manager in SAP Business One, what are the statuses available?
A. Open
B. Picked
C. Released
D. Blocked

Answer: A, B, C
The Pick and Pack Manager is used to handle the picking process. The process starts with the creation of a pick list, then to the reporting of picked quantities, and ends with the packaging and delivery of the picked items. The possible Pick and Pack statuses are Open, Released and Picked.
Open - Displays the open Sales Order or Reserve Invoice rows.
Released - Displays the released quantities ready to be picked that exist in the pick list
Picked - Displays the picked quantities.
Blocked is not valid status.


4. What happen when you define the opening balances function and the system currency differs from the local currency?

A. An error message appears
B. You must manually convert the balances
C. The balances are converted automatically
D. It is not possible to enter opening balances when different system and local currencies are used in a company.

Answer: C
When using the opening balances functionality, enter opening balances in the local currency in column OB (LC) only if data is to be entered in the local currency. If the system currency is different from the local currency, the system automatically calculates the opening balances in the system currency and displays the values in column OB (SC). Hence, it is possible to enter opening balances even when the local and system currencies differ and an error message is not displayed as a result. If a foreign currency has been defined for an account, the OB (FC) field will be active. The system automatically calculates the amounts in the local and system currencies, using the valid exchange rate on the value date. It is important to state that opening balance for a multi currency account can only be entered in local currency


5. Which of the following is/are true about the Data Transfer Workbench when it encounters an error?

A. Rollback occurs and all data records that are already imported are removed from the system
B. An error message is displayed and nothing happens.
C. The import process stops after a number of errors, yet to be imported records are stored in an error file
D. The import process stops after a number of errors and all records that have already been imported are retained in the system.

Answer: A, C, D

The Data Transfer Workbench is a tool for data migration. Another functionality that can be used for importing data into SAP Business One is the native import functionality. SAP Business One has a number of ways of handling errors while importing data into the system. When error is encountered while data upload is in progress, a rollback occurs and all data records already imported are removed from the system. Alternatively, the Data Transfer Workbench stops the import process after a certain number of errors and does not rollback. All records that are yet to be imported are stored in an error file while the records that are already imported remains in the system.

6. Which of the following are true about the uses of user defined fields in SAP Business One.
A. It is used for integration into document templates
B. It is a tool used to generate SQL statements
C. It is used to find objects
D. It is used to format data records

Answer: A, C
User defined fields can be used for document template integration, search objects, store additional information such as pictures and files and reporting. It is not a tool for generating SQL Statements. The Query Wizard and Query generator are tools used for generating SQL statements. However, user-defined fields can be displayed in the print layout designer or in the Query Generator window. Also, it is not used for formatting data records.


7. What are the levels of authorization available in SAP Business One?
A. None
B. Read Only
C. Full
D. Peer

Answer: A, B, C
SAP Business One has it's own in built authorization levels. Authorizations allow users to view, create, and update documents and you assign them according to data ownership definitions. This is to enforce some sort of data security and controlled access. By default, a new user has no authorizations. The three possible levels available are None, Read Only and Full. 
None: the user has no access to that functionality.
Read Only: the user can only view, but not change data.
Full : the user is able to display and modify data for that functionality per module.
Peer is solely related to data ownership concept in which the user and the owner share the same manager on their corresponding employee records. 

8. The types of Balance Sheet accounts includes the following except 
A. Asset
B. Equity
C. Liability
D. Cost of Sales

Answer: D
A typical Chart of accounts is made of two major types of accounts, namely the balance sheet accounts and profit and loss accounts. For the balance sheet accounts, three types of accounts are available. They are Asset, Liability and Capital and Reserve, otherwise called equity. Cost of sales is a typical Profit and Loss accounts and not a balance sheet account.when a balance sheet report is processed, the asset account is displayed on the active side while the liability and equity accounts are displayed on passive side.

9. Where in SAP Business One is the system and local currencies configured.
A. Administration > System Initialization > Company Details
B. Administration > System Initialization > General Setting
C. Administration > setup > Financials > Currencies
D. Financials > Chart of Accounts

Answer: A
SAP Business allows you to manage your accounts using system currency, local currency and multi currency. These definition can be made under Administration > System Initialization > Company Details, choose Basic Initialization. The system and the Local currency can be the same or different, however, the reporting currency is the system currency. This definition is not made under Administration > System Initialization > General Settings. All currencies used in a company are defined under Administration > Setup > Financials > Currencies. The chart of accounts is accessed under Financials > Chart of Accounts. The chart of accounts is an index of all general ledger accounts; hence, system and local currencies are not defined there.

10. Is it possible to have a negative balance in a credit field? True or False.

Answer: True
It is possible to display credit balances in negative. This is setup under Administration >System Initialization >Company Details >Basic Initialization tab. By default, the debit balances are displayed with a negative sign. The system displays a credit balance with a negative sign because the credit balance depicts liabilities in an asset account. This setting is sensitive because it impacts on Opening balances for G/L account and business partners. Furthermore, the settings cannot be changed after transactions have been posted.



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June Certification Diet
Kehinde Eseyin(Systems Support Officer) 



1.When you activate purchase account posting system, the G/L account determination contains additional accounts namely:
A. Purchase Account
B. PA receipt account
C. PA return account
D. PA offset account

Answer: A, C, D
Three accounts are added to the G/L account determination when purchase account posting system is activated in the system. They are Purchase account; PA return account and PA offset account. 
Purchase Account: This is recorded in the journal entry along with the same amount that is recorded for the stock account when an A/P invoice or a goods receipt PO is created.
PA return account: This is recorded in the journal entry along with the same amount that is recorded for the stock account, when a goods return or an A/P credit memo is created.
PA offset account: This account is used to offset the purchase or purchase-return account, thus maintaining journal entries created by balanced purchasing documents
Purchase accounting posting system is activated under Administration > System Initialization > Company Details. Then select the Use Purchase Accounts Posting System indicator in the Basic Initializations tab

2.What are the two possible payment means in a payment wizard run?
A. Cash
B. Checks
C. Bank Transfer
D. Credit Card

Answer: B, C
The payment wizard automatically creates payment documents based on open invoices (payables and receivables) in the system. The payment wizard run supports two types of payment means namely Checks and Bank Transfer

3.Can a down payment request be changed? True/False

Answer: True
A down payment request is like a draft posting that shows that a payment is expected from a customer. A down payment request can be changed as long as its status is open. The down payment closes the down payment request.

4.You are implementing SAP Business One for a client, what is the minimum number of databases that should be created during the project implementation phase.
A. 1 
B. 2
C. 3
D. 4
Answer: C
At least, three databases should be created during the implementation of SAP Business One. They are Demo, Production and Test databases.

5.What are the two types of SDK in SAP Business One?
A. Implementation
B. Development
C. Configuration
D. Testing

Answer: A, B 
SDK is an acronym for software development kit. It is a tool used to further enhance the generic SAP Business One system. SDK is provided in two versions in SAP Business One. They are Implementation SDK and Development SDK. The former is used to add individual client requirement like form redesigning which does not necessarily require coding while the latter is used to develop add-ons to interface with SAP Business One.

6. Company XYZ uses continuous stock system, what are the costing methods that XYZ can use to manage its stocks.
A. FIFO
B. LIFO
C. Moving Average
D. Standard Price

Answer: A, C, D
Three valuation methods are available in SAP Business One. They are FIFO, Moving Average and Standard Price. These options are only available if stocks are continuously managed in the system. The system calculates the moving average price by dividing the total value of the stock through the amount in stock. In FIFO, the system stores every goods receipt in a separate layer. When goods issue is posted, the system uses the price of the item from the oldest layer, from the second layer and in that order. For standard price, a static price is specified.

7. Where do you set up G/L account determination in SAP Business One?
A. Administration > Setup > Inventory > Define warehouses
B. Administration > System Initialization > Company Details
C. Administration > Setup > Inventory > Define Item group and choose the Accounting Tab
D. Administration > Setup > Financials > G/L Account Determination

Answer: A, C, D
G/L Account determination can be setup under A, C, D above. It is not set up in Company Details (B). Essentially, G/L Account determination can be set up at the item level, warehouse level and item group level.

8. You are using the print layout functionality in SAP Business One, which field is used to define field labels or headings for the repetitive area.
A. Variable field
B. Calculation field
C. Data field
D. Text field

Answer : D
Text field is used to define labels or headings for the repetitive area. The calculation field is used to perform both defined and predefined calculation. The Data field prints the content of the master data and warehouse data. The variable field is used to print data that is not stored in any table but is calculated by certain procedures.

9. The default roles in SAP Business One Human Resources are
A. Purchasing
B. Sales Employee
C. Technician
D. Manager

Answer: A, B, C
The default role in SAP Business One Human Resources are purchasing, Sales Employee and Technician. Other roles can however be added as the need arises.

10. The three types of production orders in SAP Business One are
A. Standard 
B. Special 
C. Sales
D. Template
E. Disassembly

Answer: A, B, E
Three types of production orders are available in SAP Business One. They are Standard, Special and Disassembly production orders. The standard production orders are copied from the bill of materials. The special production orders are not necessarily based on the bill of materials. The disassembly production order is used to report the disassembly of a standard production order. 
Sales and Template are not production order types but bill of materials types.



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May Certification Diet
Kehinde Eseyin(Systems Support Officer) 


1. Which of the following about installments in SAP Business One is correct?
A. Installments can only be defined when posting the Invoice
B. Installments can only be defined in the payment terms window and cannot be changed in the invoice.
C. Installments can be defined in the payments terms window and can also be altered when creating the invoice
D. Installments can only be defined in G/L Account Determination.

Answer: C
Installments are defined as independent objects in the No. of installments field within the payment terms window. Furthermore, after installments are defined, they can be modified in the invoice. Installments are not defined in G/L Account Determination. When setting up installments, the installment rates, month and days are defined and added to the whole invoice to determine the due date for the individual installments.

2. Your company uses the Withholding Tax functionality in SAP Business One, at which point can withholding tax be calculated?
A. When posting the invoice
B. When posting the invoice and when posting the payment
C. When posting the payment

Answers: B.
The category field of the Define Withholding Tax window in SAP Business One has two options, namely Payment and Invoice. If Payment is chosen, the withholding tax is posted when payment is made and if Invoice is chosen, the withholding tax is posted upon invoice.

3. Which of the following is/are the component(s) of the SAP Business One Software Development Kit (SDK)?
A. Data Interface Server (DI Server)
B. Data Interface Application Programming Interface (DI API)
C. User Interface Application Programming Interface (UI API)

Answers: A, B, C
The SAP Business One SDK is used to develop additional functionality applications in SAP Business One. The applications developed are called Add-ons. The DI Server supports the integration with non-SAP systems. The DI API facilitates access between add-ons and the SAP Business One database. The third component which is the UI API facilitates access between screen elements in the SAP Business One client.

4. The Due Date for a business partner is calculated based on the metrics defined in the payment system for the business partner.
True or False?

Answer: False.
The payment system tab of the business partner master data contains payment information such as house bank details and payment methods. The payment terms contains payment data which are inherited by default in corresponding marketing documents. Such data includes due date and total discount allowed.

5. Where in SAP Business One are control accounts defined and/or managed?
A. Administration > System Initialization > General Settings.
B. Administration > Setup > Financial > G/L Account Determination
C. Administration > System Initialization > Company Details
D. Financials > Chart of Accounts

Answers: B, D
Control Accounts link the business partner accounts to the general ledger. A control account must be entered for every business partner in the system. Examples of control accounts are account payables and receivables, down payment payable and receivables, open debts. Default control account can be entered under Administration > Setup/Definitions > Financials > G/L Account Determination. You can define a G/L account as a control account under Financial > Chart of Accounts; then check the control account box. Control accounts are not managed or defined under A and C.

6. A company is solely involved in the sales of 2 years warranty items. Which of the following is correct for a Customer Equipment Card to be created automatically for all sold items?
A. Create a service contract template with the type "Serial" and assign it to all sales items (warranty managed) in the item master data.
B. Create a service contract template with the type "Customer" and assign it to all Customers in the business partner master data.
C. Create a service contract template with the type "Item group" and assign it to all sales items (warranty managed) in the item master data.
D. Create a service contract template with the type "Customer" and assign it to all sales items (warranty managed) in the item master data.

Answer: A
Service contract can be created for serial number managed items, special customers and item groups. The implication of creating service contract for serial number managed items in the item master data is that, when a delivery note or A/R Invoice is created for that item, the system automatically creates customer equipment card and service contract of the warranty service type. Assigning service contracts of the customer and item group types to the item or business partner master data will not achieve this aim.

7. You are trying to reference a customer equipment card and you keep getting an error message. The status of the customer equipment card is likely to have been set to 
A. Active
B. Loaned
C. In Lab
D. Closed

Answer: C
When the status of a customer equipment card is set to returned, terminated or in lab, an error message is displayed when you try to access it. However, a customer equipment card can be accessed if the status is set to active or loaned. Closed is not a valid status for customer equipment card.

8. The SAP Business One Duty Manager is a telephone support service that is used instead of the SAP Business One Hotline support service when critical business processes are affected due to system abnormalities. 
True or False

Answer: True
The Duty Manager Support service is used when critical business processes are affected as a result of system abnormalities. The answering machine for this number is checked regularly, even outside working hours. The hotline on the other hand is used basically to contact SAP support when the SAP portal cannot be accessed.

9. A User Defined Table in SAP Business One is identified by which prefix
A. ?
B. U_
C. @
D. $

Answer: C
User defined tables are identified by the @ prefix, followed by a unique code and then a name description by default. SAP Business One stores the user defined field under the description U_ (title). $ is closely associated with query syntax in SAP Business One e.g. $[Tablename.Fieldname]

10. Which of the following databases are supported by SAP Business One?
A. Oracle
B. Microsoft SQL Server
C. IBM DB2
D. Sybase

Answer: B, C, D
SAP Business One can be deployed on Microsoft SQL Server, IBM DB2 and Sybase. Oracle is not a supported database system.

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